Job Description
We are currently looking for an exceptional, experienced sales professional to join the team as Senior Account Manager.
JOB DESCRIPTION
Key responsibilities include:
- Responding to a high volume of enquiries in an efficient and timely manner
- Advising clients on best flow and use of spaces for their event brief whilst optimising venue occupancy/yield
- Creating bespoke and packaged service proposals and quotations
- Scheduling and leading site visits for all levels from PAs to C-suite executives
- Entering enquiries accurately on to the venue’s CRM and booking system (Salesforce)
- Negotiating contract terms with clients with support from the Head of Sales & Commercial Director as required
- Preparation and issuing of venue hire and event package contracts
- Briefing/handing over to the Event Delivery Team once event contracted
- Account management and relationship building to grow accounts organically
- Liaising with and recommending approved suppliers and assisting with defining clients’ requirements as necessary
- Assisting with and participating in hospitality, trade shows and industry events and maximising return on investment
- Developing an excellent knowledge of local market and key verticals and implementing a prospecting plan to generate new business
- Proactively building relationships with clients to maximise revenue generation, gross profit and repeat business
- Actively seek business development opportunities to bolster pipelines utilising lost booking research, competitor venue analysis, industry press and optimising existing relationships
- Managing direct reports; offering guidance and help as required, regular 1-2-1s and more formal appraisals
- Providing junior team members with advice, mentorship and support
- Supporting Head of Sales and Commercial Director with department projects, planning and processes
Key Skills & Experience
- The successful candidate is likely to have at least 4-6 years experience of event venue sales or relevant event industry sales experience
- A demonstrable experience of achieving sales targets in excess of £1M pa
- Ambitious, confident and looking for the next career move
- Excellent interpersonal skills both face-to-face and over the phone
- Strong influencing and negotiating skills
- Commercially aware and customer-focused
- Ability to work under pressure
- Ability to earn respect of both clients and colleagues
- Proficient Microsoft Office skills
- Experience of Salesforce beneficial
This is an office based role with the option of one day per week (after successful probation) from home subject to business needs.
Find out more about the job, our requirements and information on remuneration by clicking the yellow button below.
For consideration please send your CV and covering letter to recruitment@tobaccodocklondon.com
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