Sales Account/Senior Account Manager

Tobacco Dock is now firmly back on the path to growth and looking for an ambitious sales professional to join our thriving team. The successful candidate will have strong influencing and closing skills and a track record of achieving sales. You will make a positive first impression and will have excellent interpersonal, communication and influencing skills, with the ability to nurture relationships with a wide variety of stakeholders both internally and externally.

Job Description

Key Responsibilities: 

  • Responding to a high volume of enquiries in an efficient and timely manner.
  • Advising clients on best spaces and layouts for their event as well as optimising venue occupancy/yield.
  • Creating bespoke and packaged service proposals and quotations.
  • Scheduling and conducting site visits for all levels from PAs to C-suite executives.
  • Entering enquiries accurately on to the venue’s CRM and booking system (Salesforce).
  • Negotiating contract terms with clients with assistance from Senior Management as required.
  • Preparation and issuing of venue hire and event package contracts.
  • Briefing/handing over to the Event Delivery Team once event contracted.
  • Account management and relationship building to grow accounts organically.
  • Liaising with and recommending approved suppliers and assisting with defining clients’ requirements as necessary.
  • Assisting with and participate in hospitality, trade shows and industry events and maximise return on investment.
  • Developing an excellent knowledge of local market and key verticals and implementing a prospecting plan to generate new business.
  • Proactively building relationships with clients to maximise revenue generation, gross profit and repeat business.
  • Providing junior team members with advice, mentorship and guidance.
  • Supporting Senior Managers with department projects, planning and processes.

Key Skills & Experience:

  • The successful candidate is likely to have a minimum of six years’ experience of event venue sales or relevant event industry sales experience.
  • A demonstrable experience of achieving sales targets in excess of £1M pa.
  • Ambitious, confident and looking for the next career move.
  • Excellent interpersonal skills both face-to-face and over the phone.
  • Strong influencing and negotiating skills.
  • Commercially aware and customer-focused.
  • Ability to work under pressure.
  • Ability to earn respect of both clients and colleagues.
  • Proficient Microsoft Office skills.
  • Experience of Salesforce beneficial.

To apply, please email with a brief covering letter and a copy of your CV.

All applicants must have full UK working rights.

  • Job Role

    Sales Account/Senior Account Manager

  • Department

    Event Sales

  • Location

    Tobacco Dock, London, UK

  • Salary

    Dependent on experience/suitable role